Shipping policy

Shipping Policy

Thank you for shopping with RESTRUXURED.

We are committed to ensuring your order arrives safely and in a timely manner. Please review the information below before placing your order.

Processing Times

In-stock items are processed within 2-5 business days.
Orders are not processed or shipped on weekends or holidays.
Once your order has been shipped, you will receive a confirmation email with tracking information.

Pre-Orders

Some products may be offered as pre-orders.

Pre-order items are made in limited quantities and are produced after the pre-order period closes.
Please allow approximately 6–8 weeks for production and fulfillment unless otherwise stated on the product page.
If your order contains both pre-order and in-stock items, your entire order may be held until all items are available for shipment.

Domestic Shipping (United States)

Shipping rates are calculated at checkout based on your location and selected shipping method.
Delivery times typically range from 3–7 business days after shipment.
RESTRUXURED is not responsible for delays caused by carriers, weather conditions, or other circumstances outside of our control.

International Shipping

We currently ship to select countries worldwide.
International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country.
Delivery times vary depending on destination and customs processing.

Tracking Information

Once your order has shipped, you will receive an email containing tracking information. Please allow up to 48 hours for tracking updates to appear.

Lost, Stolen, or Damaged Packages

RESTRUXURED is not responsible for lost, stolen, or damaged packages once they have been marked as delivered by the shipping carrier.

If your package arrives damaged, please contact us within 7 days of delivery with photos of the packaging and product so we can assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the order has not yet shipped, please contact us immediately. Orders returned due to incorrect or incomplete addresses may require additional shipping fees before being resent.